Release Notes 24.10
This document describes announcements and discontinuations in the scope of services of ix.Cloud.
Announcements
This section describes changes to existing functions as well as introductions of new features and services that were introduced in the scope of this release.
Splunk Index Order
It is now possible to order Splunk indexes directly through the ix.Cloud Portal. Accordingly, previous Splunk index orders and metadata can also be viewed in the ix.Cloud Portal.
You can create a Splunk Index or a Splunk Summary as well as define the environment and the online retention time.
Details in the Service Catalog: Splunk Index
System Management Services, Software and Release Cycles
New detailed description of software repositories, handling of 3rd party software as well as the support and release cycles of Linux and Windows operating systems.
- Linux Software: We offer repositories such as BaseOS, Appstream, and EPEL. With EDR Addon enabled, the Microsoft Software Repository is also available.
- Windows Software: Uses the Software Deployment AddOn for installation on Windows systems.
- 3rd Party Software: Administrators can install 3rd party software, but bear responsibility for release management and potential impacts on the ManagedOS Service.
- Support Duration: The support period for operating systems is 10 years. In-place upgrades to newer major releases are not supported. Customers are responsible for timely migration.
- Appstream Release Cycles: These may be shorter than the 10 years of the operating systems.
Discontinuations
This section lists features and services that are being removed from the scope of services with this release.
Managed OS Protection CRC Services
The following two CRC Services provided by ix.Cyber Security in the context of EDR MS Defender are now described exclusively in customer spaces:
- Incident Management CRC
- Reporting CRC
Change Log
Textual changes in the Service Catalog are now described per release in the Change Log.
The objective is to provide a transparent and traceable medium for content changes.
| New | Old | Where |
|---|---|---|
| Warranty | Guarantee | In multiple locations, e.g. Service Time |
| <Redundant text passage deleted> | In recent years, much has changed especially in the cyber field and international standards have been developed and established, which Inventx follows. The following are the most important standards to which Inventx is oriented, among others: | International Standards and Regulations |
| on site time | On-site time | In multiple locations, e.g. on site time |
| on call time | Remote time | In multiple locations, e.g. on call time |
| in the SLA Rhodium | SLA Rhodium | Digital Customer Interfaces |
| <Deleted as holiday> | Christmas Eve (December 24) from 12:00 | Holidays |
| <Deleted as holiday> | New Year's Eve (December 31) from 12:00 | Holidays |
| two types (Standard and Highclock) | three types (Standard and Highclock) | Compute Services Hardware Profile |
| SLP (Service Level Parameter) | SLA (Service Level Agreement) | In multiple locations, e.g. Service Levels |
| <Deleted as circular> | FINMA Circular 2017/02 - Corporate Governance Insurers | Regulatory Authority |
| <Deleted as circular> | FINMA Circular 2013/8 - Market Conduct Rules | Regulatory Authority |
| Federal Data Protection Act (DSG) | The new Federal Data Protection Act (revDSG) | Legal Basis |
| Data Protection Regulation (DSV) | General Data Protection Regulation (GDPR) | Legal Basis |
| The following graphic illustrates in the middle section the available service models (IaaS, PaaS, SaaS) and service categories as well as in the upper section the digital customer interfaces (Digital Customer Interfaces) for managing the services. Flanking in the lower section are the general Inventx standards in the area of information security and compliance. | The following graphic illustrates the available service models and service categories as well as the digital customer interfaces for managing the services. Flanking are the general Inventx standards in the area of information security and compliance. | Service Models and Service Categories |
| Audit Reports <Table deleted> | Audit Reports and Explanatory Reports | Audit Reports |
| <Text paragraph deleted> | Advanced IT Security Services | Advanced IT Security Services |
| <Text paragraph deleted> | Service Maintenance Window | Service Maintenance Window |
| Metrics for business-critical applications collect and analyze data to improve the performance and availability of IT services. | Metrics for business-critical applications collect and analyze data to improve the performance and availability of IT services. Metrics for business-critical applications collect and analyze data to improve the performance and availability of IT services. | Metrics Monitoring |